iPhone 16 & 16 Pro Preorder Tracking Thread

[Equil]

Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release. 

Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it. 

You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year... 

Last year was a mess for EE, Let's hope things are different this year. 

[Danny2393]

It will be to verify the condition of your phone  for the upgrade anytime most likely 

[jordanwallxce]

there is nothing that says you can upgrade anytime its just a standard info sheet saying about upgrade anytime, no, legal or contractual standing stating that upgrade anytime is part of the contract purely an infographic.

[Gotti90]

I tried twice online and kept getting a message saying they need to confirm some details and to call them so I did and he said it was an issue with the discount applied to it which was 12£ off a month! He couldn’t resolve and then they had a nationwide issue with T&Cs for flexi plans but he can do me a normal 24 mo th plan which worked out the same as the flexi without the discount. I am going to call back when it’s all died down to discuss giving me the 12£ discount they couldn’t do over the phone! Hopefully they will give it me

[DannClose]

I've raised a complaint online, and also raised a complaint by emailing the CEO Marc Allera, and sent an email to the exec team.

 was charged £100 for one of my lines and £30 for one of the others.. and I've also got a promise of discount but its not showing on my order confirmation.. 

Lets see if anything gets done about the fuss.

[cctingle]

@garetc Yes!  I'm in Spain at the moment, but the Mrs is at home.  I took your advice and decided to go ahead on do one last Anytime Upgrade, then from next year I'll see what they've come up with or keep it a year and move over to O2.

I got the white PM 256.  What did you decide to go for?

[garetc]

Ahh - mine went out because they kept getting in my way when I was trying to pace during the order process! I’m jealous of you being in Spain, it’s 8° here.❄️🥶

I got my final Anytime upgrade from EE (512GB PM NT) and a Switch-up from O2 (1TB PM NT), both expected within 28 days though. 

I’ll rotate upgrades on each lines from next year.

[cctingle]

I have my O2 mobile wifi due for upgrade this time next year, I got it on an 18 month contract because I lost the old Netgear Nighthawk Mobile, of course 3 days after the new one arrived I found the old one!  Anyway...  I'm not a fan of O2 but I always have 2 numbers on the 1 phone, I'll just get a sim only with EE going forward, but I'm pretty sure they'll come up with something, even if it's something you have to add on and pay monthly for.

[garetc]

Vodafone have just partnered with a company to do something on their version of Anytime Upgrade.

I’m sure EE will see the error of their way and do something similar. 

[hamid336007]

Has anyone who ordered online via EE received their order number starting with 00?
I only have an xko number

[BlueSkies087]

I am the same . I have upgraded from a  SIM only to now have a handset plan . Had an order confirmation email but not been asked to call them as have no phone number to call .

i check the order tracker and it shows my order (at the moment says it delivered 🤣🤣🤣) so what should I do ?