12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
13-09-2024 06:18 PM
I'm inclined to agree with your stance but they said regardless of T&C's you've received regarding it they aren't valid.
13-09-2024 06:22 PM - edited 13-09-2024 06:24 PM
Update **I'm an eejit, didn't read the destructions properly, sorted now**
I can't add my order number to the spreadsheet, says that it's not valid. It works on the ee tracking page.
13-09-2024 06:27 PM - edited 13-09-2024 06:54 PM
After ordering a 16 Pro online at 2pm I got the email saying to call them with an xko number. After two hours and 10 minutes on phone - all sorted and yes I saw the anytime upgrade bit in the documents.
13-09-2024 06:28 PM
Same here I never asked for any accessories I get my own have u ring them to find out why
13-09-2024 06:31 PM
Hi all,
Wonder if anyone else has same issue…
i cannot get through to the customer services, nor i can preorder online… it says that i dont have any options when my contract runs put on 15th September this year…
very dissapointing.
perhaps someone can help me out?
13-09-2024 06:47 PM
I only have an XKO number - it wont let me enter my orde rinto the google form?
13-09-2024 07:21 PM
I must be doing something wrong but cannot add order details to tracking
13-09-2024 07:26 PM
All sorted
13-09-2024 07:45 PM
Placed my order online, got the email confirmation, states I need to ring them. What do they need?
13-09-2024 07:48 PM
@cctingle Aren’t you away? Whadya order and what time?