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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Deryn2001
Valued Contributor
Valued Contributor

I got told exactly the same then received the same text 😂 there crazy lol 

rhysster974
Established Contributor
Established Contributor

When did you order yours?

I ordered mines on launch day, but had to call and was waiting for about 4 hours so order didn’t go through until 5.14pm 

JohnnyJam
Established Contributor
Established Contributor

Great news! 

BraXzy
Contributor
Contributor

Anyone have experience getting your mobile plan changed after upgrading? Realised the one I’ve opted for didn’t include Upgrade Anytime so want to switch but no idea if that’s possible?

katherine26
Established Contributor
Established Contributor

when did you order?

 

Deryn2001
Valued Contributor
Valued Contributor

I went for the all rounder, and that included the upgrade anytime but it’s not showing that on the EE app or my plan, so going to have to give them a message or a call about that as well 

katherine26
Established Contributor
Established Contributor

Not sure if anyone has had the same but my account  is now showing my phone as ''unknown'' and with no contract start or end date, I have had the ee message in regards to not calling them though?

Will have to return the phone and reorder with the new plan, thats what happened to me with last years 14 pro max as the idiot sales person connected to the wrong plan

cctingle
Skilled Contributor
Skilled Contributor

I had the order through at 1257ish on launch day.  I got the xko email telling me to call, which I did, and it was finalised by 1315 on the 15th.

Charlie