15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
23-10-2023 11:34 AM
Hopefully not much longer for us 🤞🏼
23-10-2023 11:35 AM
What are the images? They haven't been approved yet 🙂
23-10-2023 12:54 PM
I ordered iPhone 15 pro max on 22/09. I was told max wait was 28 days. Still no phone. it’s been over 28 days now. I’m thinking of cancelling 🤷🏼♀️
anyone had their phone delivered ? Thanks
23-10-2023 01:05 PM
Mine was confirmed 19th September. There telling me I should have mine in the next couple days x mines in the next batch this week apparently x
23-10-2023 01:10 PM
I'd guess tomorrow it will get sent out for you and me I hope so get them Wednesday... Fingers crossed!
23-10-2023 01:19 PM
Hopefully. What did you order and what date was yours confirmed
23-10-2023 01:24 PM
23-10-2023 01:33 PM
Hi guys, just hoping to get some info here.
I ordered my iPhone 15 Pro Max 256 BT on 3/10. I then received an email not long after on the same day stating that my order was confirmed. I then received a further two emails; one on the 11th October saying my order is still on track and the second one on the 18th October saying that my order is coming soon but that was it.
I understand there’s a bit of a wait, but when I placed the order on 3/10 I got told it wouldn’t be long, to then being told it will take 14-28 days and yesterday I got told just 14 days from the date of order.
I have been back and forth with multiple advisors through CS and I keep getting told the same thing on how it’s a ‘first come first serve basis’ and how they understand my frustration, the waiting days etc etc…
Nothing has been updated in terms of a delivery date, it just says ‘Awaiting Confirmation’ and this hasn’t changed from the moment I placed the order until now. Was wondering if anyone else on here has had the same issues with the Pro Max 256gb BT?
Feel like pulling my hair out!!
23-10-2023 01:48 PM
My partner ordered his BT PM 256gb on 29/09. It was delivered Thursday last week. Hopefully not much longer to wait for you now! He never got a delivery date either just DPD texts
23-10-2023 02:02 PM
It's 28 working days