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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Karen0142
Established Contributor
Established Contributor

Hopefully not much longer for us 🤞🏼

DanielleB26
Established Contributor
Established Contributor

What are the images? They haven't been approved yet 🙂

Dvt1975
Investigator
Investigator

I ordered iPhone 15 pro max on 22/09. I was told max wait was 28 days. Still no phone. it’s been over 28 days now. I’m thinking of cancelling 🤷🏼‍♀️

anyone had their phone delivered ? Thanks 

Karen0142
Established Contributor
Established Contributor

Mine was confirmed 19th September. There telling me I should have mine in the next couple days x mines in the next batch this week apparently x

Customer1985
Established Contributor
Established Contributor

I'd guess tomorrow it will get sent out for you and me I hope so get them Wednesday... Fingers crossed! 

Karen0142
Established Contributor
Established Contributor

Hopefully. What did you order and what date was yours confirmed 

Customer1985
Established Contributor
Established Contributor
iPhone 15 Pro Max 512GB Natural TitaniumIncluding your SIM card(s) and any add-on accessory items
Expected delivery date:30 Oct 2023 - 03 Nov 2023
ordered 21st of September 
Joshua_MK
Visitor

Hi guys, just hoping to get some info here.

I ordered my iPhone 15 Pro Max 256 BT on 3/10. I then received an email not long after on the same day stating that my order was confirmed. I then received a further two emails; one on the 11th October saying my order is still on track and the second one on the 18th October saying that my order is coming soon but that was it.

I understand there’s a bit of a wait, but when I placed the order on 3/10 I got told it wouldn’t be long, to then being told it will take 14-28 days and yesterday I got told just 14 days from the date of order. 

I have been back and forth with multiple advisors through CS and I keep getting told the same thing on how it’s a ‘first come first serve basis’ and how they understand my frustration, the waiting days etc etc…

Nothing has been updated in terms of a delivery date, it just says ‘Awaiting Confirmation’ and this hasn’t changed from the moment I placed the order until now. Was wondering if anyone else on here has had the same issues with the Pro Max 256gb BT?

Feel like pulling my hair out!! 

DanielleB26
Established Contributor
Established Contributor

My partner ordered his BT PM 256gb on 29/09. It was delivered Thursday last week. Hopefully not much longer to wait for you now! He never got a delivery date either just DPD texts

It's 28 working days