15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
11-10-2023 10:48 PM
Trust me, he confirmed they have no access to warehouse movements but asked me for a mobile number of a friend whose order has had a delivery notification that was placed after mine so he could check and escalate if needs be. Clearly I dont know mobile numbers here to do that! Just annoyed me even more as a customer my word wasnt good enough for him to actually just say they f***ed up! At the end of the day Friday, the 28th day so ill be calling back to again on Saturday to issue a formal complaint of miss-selling (that scares the **bleep** out of them) and see what compensation they will offer! Anything less than a month free and I’ll keep it open for the 8 weeks and escalate to the ombudsman under miss-selling! Given this whole fiasco and no DPD notification it definitely is not coming Friday!
11-10-2023 10:49 PM
Might sound silly but is that 30% discount because you know someone who works for EE? Congrats on DPD noti
11-10-2023 10:54 PM
This is the only time is had no case/ screen protector on it, love the colour - I did have a 14 PM but honestly one of my worst iPhones ever, seemed like the buggiest I’ve ever had for some reason and stainless steel was always in a case but all chipped away on the front edge so happy to have titanium as it seems abit more sturdy!
11-10-2023 11:04 PM
Order did the exact order you have and still got **bleep** all same date and everything starting to **bleep** me off now
11-10-2023 11:20 PM
I’m pretty sure we will be next I hope something seems off with ee this year never known it to be this bad fingers crossed 🤞
11-10-2023 11:26 PM
FAO: people who've just had dpd info.
In the dpd app, what does it say under 'tracking activity'? I've got a mysterious parcel appeared this morning.
Ordered a 15 Pro 256 NT last week and was assured a 'Friday 13th' delivery. But having looked through this thread I don't hold out much hope 😅
12-10-2023 12:11 AM
Did you get the pro or pro max? I ordered on the 20th and still haven't even received an 03 number yet so I'm really curious as to where the hell my order is
12-10-2023 06:00 AM
Eeeek! I think I’ll be getting mine soon as my sim has been swapped according to Vodafone (as I’m changing from VP to EE!) and changing my # over to EE.
Frigging hope so!! I’ve been waiting way too patiently for this blooming phone!!! Had the case and screen protecter nearly a month 😳 15 PM NT 256 ordered 19/09 @ around 5/6pm originally ordered at 8am but order failed 😁 Order # 0033162
12-10-2023 07:52 AM
I also ordered on the 19th September, PM NT 256 003314 and was told I would have by the end of this week.. 😩 don’t think that is the case ☹️
12-10-2023 07:59 AM
Dead on 3 weeks today since I ordered my 15 Pro Max 512 in NT... I will await my normal weekly email saying it's on track... track for something but it''s not movement clearly lol. Order number: 0033200... Frankly I just hope I get the text saying about the on track thing because until talking to someone at EE yesterday the person who made the order put a number that does not get texts in HIS error so as long as I get to track movement via text then I'll be ok as I'll need DPD to have a working number so I get the pin needed to get my phone... 2024 is looking likely at this point lol.