15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
20-09-2023 01:32 PM
Ordered Two iPhone 15 Pro 256 GB.
One on Sunday and One on Tuesday.
Both got 003 Order emails and are tracking (awaiting confirmation).
Spoke with EE chat just now and below is what ive been told.
20-09-2023 01:38 PM
I preordered mine Friday and just been told on live chat that the delivery partner has picked my order up from the warehouse and it will be delivered on Friday iPhone 15 pro max 255gb natural titanium
20-09-2023 01:39 PM
Not at all @royzer76 you were perfectly reasonable in your response. It's others making childish comments, and it hasn't upset me, it just left me confused and rather annoyed that my statements were being mocked when I was just trying to help.
I appreciate your response though so thank you for that buddy.
In regards to being out of sync for next year, I didn't actually think about that at the time of order, only now that it's been mentioned by yourself and @ricardochoa have I become aware of the potential issues we'll face next year 🙄
Gonna be a killer as well because the iPhone 16 is rumoured to boast new MicroLED display tech among other things so it'll most likely be an even better upgrade than what we got this year.
It's my gut feeling that EE wont give a toss about what happened this year and will still expect us to front the fee.
You mentioned its £300, are you sure that's correct? Because I recall in the days leading up to the 16th my fee was £100.
20-09-2023 01:41 PM
Has your actual tracking changed to reflect these comments?
20-09-2023 01:44 PM
Nope tracking is still the same
20-09-2023 01:46 PM
keep an eye on it over the course of today, fingers crossed the chat agent hasn't filled you with nonesense
20-09-2023 01:46 PM
I'm going to jump in a live chat myself and see what they say about my order. I'll update asap
20-09-2023 01:49 PM
Ok cheers I will do I was speaking to someone this morning on live chat and she was saying something about order being picked
20-09-2023 01:49 PM
just asked on live chat and got the generic 28 days answer
20-09-2023 01:58 PM
Hi I've been told this just now -
Thank you for confirming. The device will launch on 22/09/2023 and deliveries will start after the launch date. I would request you to wait for 7 days. You'll also receive a notification from DPD prior to delivery. Is that okay?