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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Sal09
Established Contributor
Established Contributor

Ordered Two iPhone 15 Pro 256 GB.

One on Sunday and One on Tuesday. 

Both got 003 Order emails and are tracking (awaiting confirmation).

Spoke with EE chat just now and below is what ive been told.

 

 

Yes your order has also been picked but it would delivered after 22nd of September.
A
 - 13:23
 
 
To be honest its a bag of misinformation or no information at the moment. 
My take from previous years if you get a text tomorrow that your price plan has changed. 
Check your DPD app and tracking info should pop up there.
EE text shipping tracking text never arrive on time.
 
Sal
Liamest90
Contributor
Contributor

I preordered mine Friday and just been told on live chat that the delivery partner has picked my order up from the warehouse and it will be delivered on Friday iPhone 15 pro max 255gb natural titanium 

Equil
Established Contributor
Established Contributor

Not at all @royzer76 you were perfectly reasonable in your response. It's others making childish comments, and it hasn't upset me, it just left me confused and rather annoyed that my statements were being mocked when I was just trying to help. 
I appreciate your response though so thank you for that buddy. 

In regards to being out of sync for next year, I didn't actually think about that at the time of order, only now that it's been mentioned by yourself and @ricardochoa have I become aware of the potential issues we'll face next year 🙄

Gonna be a killer as well because the iPhone 16 is rumoured to boast new MicroLED display tech among other things so it'll most likely be an even better upgrade than what we got this year. 
It's my gut feeling that EE wont give a toss about what happened this year and will still expect us to front the fee. 

You mentioned its £300, are you sure that's correct? Because I recall in the days leading up to the 16th my fee was £100. 

Equil
Established Contributor
Established Contributor

Has your actual tracking changed to reflect these comments? 

Nope tracking is still the same 

Equil
Established Contributor
Established Contributor

keep an eye on it over the course of today, fingers crossed the chat agent hasn't filled you with nonesense

Equil
Established Contributor
Established Contributor

I'm going to jump in a live chat myself and see what they say about my order. I'll update asap

Ok cheers I will do I was speaking to someone this morning on live chat and she was saying something about order being picked 

jordanwallxce
Established Contributor
Established Contributor

just asked on live chat and got the generic 28 days answer 

Hi I've been told this just now -

Thank you for confirming. The device will launch on 22/09/2023 and deliveries will start after the launch date. I would request you to wait for 7 days. You'll also receive a notification from DPD prior to delivery. Is that okay?