Apple Devices

AirPods missed delivery

Hello, I’ve missed a DPD delivery of my AirPods today, I’ve had no communication from DPD to say they were arriving. I am unable to change the delivery to a specific date because the DPD website has my number wrong, EE have provided the number that i...

Resolved! Apple Watch Cellular

Can some tell me if the Apple Watch Series 9 sold from EE are cellular of just Bluetooth? Thank you

WiFi Calling not working

Hello,Brand new iPhone 15 - WiFi calling at home is not working. Turned off and on it settings, no improvement. Turned off handset and back on - WiFi Calling appeared on my handset but then failed on first call. Wifi is consistent and stable, partner...

Resolved! Apple watch

Ok so I had an Apple Watch and I just upgraded a few days ago, this was on 24m contract. So my new watch has come and checking the bill it’s only a 12 month contract, the cost of the month payments for 12 months is less then what the watch would cost...

Phone service

dropped all service randomly on my 15 Pro, got my friend to call my number and it was dead so I know for a fact i haven’t been sim-swapped.During this moment of panic I locked my SIM and can’t get a PUK code since myEE is down (yet again) and it won’...

Resolved! Enable report spam or junk on iOS

I am unable to report spam calls or SMS on iPhone on EE. Apple support says to contact my carrier. Why this not enabled and how can I enable it?

Upgrade

I’ve just had a new iPhone 11, just trying to transfer apps and data from old iPhone 11. It keeps trying to install iOS 17 before I can transfer them over and doesn’t seem to be able to install it. This I can’t use my new phone. Any ideas?

Not receiving texts from work reception

Have an iphone on EE and work in a location that has a digital reception desk setup (Greetly) which sends out emails and texts when a package is delivered or a visitor has arrived. I have not received a Text from the system since June of this year. T...

Transfer to new phone from my old one....how long should it take?

Hello, my new Iphone 14 pro arrived yesterday and i started the data transfer at 6pm yesterday (weds). I left it overnight as it was saying it was still doing a software update.As of this morning, it is still doing it but when i checked 30 minutes ag...

Apple Watch ultra 2

It’s fair possibility I’m being stupid but Apple Watch ultra arrived today. because it’s got its own plan and number, you have to set it up as a family device I’m unable to set up Apple Pay, can’t get app alerts, and much more. What am I doing wron...

Apple Devices

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