Apple Devices

New iPhone 13, no signal

I just took delivery of my new iPhone 13 and tried to switch everything over. I am an existing EE customer. Put my old SIM in the new phone & did not get a signal. Went online, ordered an esim, scanned the QR code. It is asking me for a PIN that they...

Confused about my watch plan

I've just upgraded my apple watch to version 7. It's stand alone and works on it's own number but I can't seem to connect to the plan. Any tips?

Moving Apple Watch paired plan to another number on same account

Having trouble setting the Apple Watch up with another number on the same account. It asks me…. This Apple Watch already has a price plan connected and is associated to a different phone.To associate the existing plan with this phone, click "replace"...

Resolved! iPhone 11 Pro unlocked?

Hello was wondering if my iPhone 11 Pro from EE would be unlocked or not. As I now have upgraded to a 13 pro and am going to get sell the old phone need to know if it’s unlocked as may get more for it

Has anyone successfully sold Apple Watch celluar

Hi I’m looking to sell my Apple Watch it has 8 months left to pay but just got a new one so looking to use that and sell the 6. But reading conflicting information online about not being able to as still paying the data plan off

Phone number change

Hi, I recently changed my phone number due to harassment calls but it’s left me in a dilemma, I also upgraded my phone and backed it up on iCloud but for some reason my Gmail account didn’t stay logged in, now it’s asking me for a code which it can o...

iphone 13 pro max signal issues ios 15.5

Hi, im currently having signal issues with the iphone 13 pro max since the IOS update to 15.5, i have been in touch with EE several times about this and still no solution, and i am still facing the issue. I have even been in touch with EE to trouble...

Your order is on its way - but no order number

Hipaid £419 today for an early upgrade which I completed using the online chat option. The email gives no info other than the device details and a link for tracking. However, an order number is required to track my order and my email doesn’t contain ...

Phone contacts

How can i get to see my phone contacts from icloud without a mobile

Amazing service

This morning I had an amazing interaction with Sam on the phone who helped me get back up and running with my phone after it was stolen. Other EE employees were very nonchalant and unsympathetic but she took the time to listen to everything that was ...

Apple Devices

Forum Posts