15-09-2022 01:26 PM
I spoke to someone Saturday just gone and upgraded my phone to the iPhone 14 pro max and I’ve had a text saying order confirmed but when I click it it’s says that it’s awaiting confirmation and also say expected dispatch in 24 hours and has said that since Saturday just wondering what’s going on and if the phone will still be here tomorrow Friday the 16th as the man said on the phone
thankyou
15-09-2022 01:49 PM
I had the same but I have since received notification via the dpd app that my order will be delivered tomorrow.I take it you have the dpd app right?
15-09-2022 03:08 PM
Hi @Dannyd1998,
Welcome to the EE Community.
Pre-orders are being dispatched on a first come, first serve basis. You'll receive a text with tracking details before 8pm on the day before your delivery.
James
15-09-2022 10:03 PM
Hi james_B
I still haven’t received anything about my order not to sure what’s going on tbh just hoping it will be tomorrow like they said
15-09-2022 11:22 PM
Hi danny i am in the same situation i will be expecting it tomorrow if not then i will try to get a compensation for wrong information
16-09-2022 12:12 AM
Hi Danny
I just downloaded the DPD app and it showed I do have something due to be delivered but didn’t receive a confirmation but I can see a delivery scheduled for tomorrow potentially.
Try and download the app and check that way, I was in the same boat as you.
Hope this helps.
16-09-2022 04:02 PM
Has yours arrived?
16-09-2022 04:05 PM
@Hlister2
no I have been on the phone to ee and they said that they have ran out of stock and I will be expecting the phone within 21 day not happy tbh as they said to me it would be here today I think a lot of people have the same problem tbh
16-09-2022 04:34 PM
Yeah i was told the same thing, that they run of stock and that new stock may come next Thursday and isn't promised. I just feel like cancelling my order now and getting it else where quicker
16-09-2022 04:50 PM
@Twambie what this Thursday coming next week I hope so if not I’ll be cancelling mine to 🤣