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iPhone 14 pro max

Dannyd1998
Contributor
Contributor

‎15-09-2022 01:26 PM

I spoke to someone Saturday just gone and upgraded my phone to the iPhone 14 pro max and I’ve had a text saying order confirmed but when I click it it’s says that it’s awaiting confirmation and also say expected dispatch in 24 hours and has said that since Saturday just wondering what’s going on and if the phone will still be here tomorrow Friday the 16th as the man said on the phone 

thankyou 

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48 REPLIES 48
Twambie
Investigator
Investigator
In response to Dannyd1998

‎16-09-2022 04:55 PM

Yeah thursday next week which i find quite far as other got there phones today and also they are not sure of whether they could have stock so it could take up to 21 days. I don't have the patience for that so if Monday they have nothing will order with another provider

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Dannyd1998
Contributor
Contributor
In response to Twambie

‎16-09-2022 05:00 PM

@Twambie 

Yeah that is a long time to wait and for it to not be 100% they should of had enough stock knowing that everyone would have pre ordered the phone or they should have let you pre order if they didn’t have enough phones in stock to give everyone takes the **bleep** 

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Kel88
Visitor
In response to Dannyd1998

‎16-09-2022 05:02 PM

I contact EE as had no update no email/text nothing.  They said firstly it was out of stock! I was annoyed as pre ordered last week means get it launch day. Escalated to manager and they said it’s not out of stock my orders still open and now been escalated to orders desk! I’ve been lied to twice! They say first come first served basis, my sister ordered her phone same model same Color after me and she’s had hers this afternoon! Sort it EE loyal customer for well over 13 years (T-Mobile) 

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Twambie
Investigator
Investigator
In response to Dannyd1998

‎16-09-2022 05:03 PM

They could have simply told us in the first place how long it will take for us to get the phone because the main reason we preorder is to get the device first and not wait weeks again 

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Dannyd1998
Contributor
Contributor
In response to Twambie

‎16-09-2022 05:05 PM

@Twambie 

Yeah they couldn’t give me a day or date either the reason I preordered is so I could have it on the launch day not wait around for it 

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Twambie
Investigator
Investigator
In response to Dannyd1998

‎16-09-2022 05:10 PM

Exactly, seems we will have to wait anyway

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Dannyd1998
Contributor
Contributor
In response to Twambie

‎16-09-2022 05:12 PM

Yeah so so annoying 

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simon156
Investigator
Investigator
In response to James_B

‎20-09-2022 01:59 PM

So, I pre ordered an Iphone 14 pro max on the 14th September and was told within 14 days. Is this realistic or has it been delayed?

 

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James_B
EE Community Support Team
In response to simon156

‎20-09-2022 02:15 PM

Which colour and storage size @simon156?

James

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Twambie
Investigator
Investigator
In response to simon156

‎20-09-2022 02:50 PM

I think it is delayed most providers and apple themselves show that 28 days or rather late October

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