Phone number change
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27-06-2022 09:41 AM
Hi, I recently changed my phone number due to harassment calls but it’s left me in a dilemma, I also upgraded my phone and backed it up on iCloud but for some reason my Gmail account didn’t stay logged in, now it’s asking me for a code which it can only text to my old number (which of course I no longer have access to) and this means I can’t access my email. Is there a solution for this ?
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27-06-2022 10:55 AM
Hello @JayLohan ,
Welcome to the community,
You should be able to receive the code via other means, when you try to log-in to your email and need a code, check it out.
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27-06-2022 11:53 AM
Did you set up a secondary email address, @JayLohan?
Hopefully that would let you receive the code, as @Schockwave suggested.
Chris
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27-06-2022 12:31 PM
You need to go into your Google a/c (not your GMail a/c) & under Personal Info > Contact Info change your Phone number & hope it doesn't want to send an verification code to your old no.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
