The EE Community

Smart Hub Plus and Netgear Switch Compatibility

I have just had fibre installed and taken delivery of my new Smart Hub Plus device.  My house is cabled with Ethernet throughout back to a patch panel in a comms cupboard.  Between the patch panel and my old router (HUAWEI B535 4G mobile router) is a...

I have a SIM only but want to update for use outside eg carplay

EE TV Box apps down??

I had EETV for few weeks and honestly been awful Perfect broadbans but having to constantly reset and power on and off to get it to register This morning i now have MVM900 error where no apps are loading. I have all channels so know full well interne...

hellp

Hellp my router keeps dropping out and i have to re set it every time every 20 mins

No data on my SIM

I purchased the 30GB-30days SIM card at the airport 5 days ago,And I started it yesterdayIt worked at the first time as I used approximatly 50MB (I checked it with my phone itself)but suddenly it didn't work from yesterday night.I entered to app and ...

Billing

Hello I have started plan with EE on January and unfortunately there’s medical conditions happening with my dad so i’ll rush to my home country meanwhile i am not avle to pay the bills. I just came back uk and now i receive a final bill.I don’t know ...

EE One

hi I am currently an EE One customer with home broadband and mobile with £20 discount on my plan. if I were to add my wife’s contract (EE) onto my account could she get any discounts? She is actually due an upgrade aswell. any help would be much appr...

Paying for my contract and gettin my account back online

Hello my account has been closed for a while now when I switched to a contract I do not know why and I’ve been trying to pay for my billing but I don’t know how to please help

Better performance using a VPN rather than without

We have FTTP provided by Openreach and have had for a while. We both work from home. all traffic is fine, Teams etc, but during peak times we lose access to all social sites - "cannot connect to to server" etc.I have raised a complaint, and I'm askin...