Community Activity

Activating DiscoveryPlus

Please help as bought it to watch the downhill later today. When clicking in on the activate now button, it says “loading” then says it will take you to discoveryplus to create account etc, then rests back to the original activate now button - please...

VixRz by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

Resolved! Nintendo Switch 2 Bundle

Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only bein...

Switch2 Bundle Missing £50 GameCard.

Hi I ordered the switch2 bundle with Mario kart, camera, extra joycons, in the box was a code for Mario kart, and 2x12month Nintendo online codes, I’m missing the EE £50 GameCard that was included in the bundle. How do I claim this?Thanks, Ben.

Benno86 by Established Contributor
  • 28 Views
  • 1 replies
  • 0 Helpful

Carrier update 64.1 ?

Hi,I have just sen a carrier update to 64.1.  Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE. 

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by Explorer
  • 2779 Views
  • 10 replies
  • 7 Helpful

Netflix Activation not working

This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...

Getting "Too Close" warning on Smart Wifi Plus

Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...

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Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Valued Contributor
  • 14098 Views
  • 99 replies
  • 44 Helpful