Can't pay by mobile

Redpaul1970 · ‎15-08-2025

I recently switched from Pixel to iPhone and have noticed I don't have the option to pay by mobile number when I want to buy an app. It is set up as a payment method in my settings and I have removed it from my Google Pay options.
I just want to buy a couple of apps and add a few subscriptions to my mobile bill as I've done for years.
Any ideas?

XRaySpeX · ‎15-08-2025

@Redpaul1970 : Try texting UNBAR to 150.

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Redpaul1970 · ‎15-08-2025

Thanks.
I just tried that and it said I didn't have a bar on my account.

Ali_A · ‎15-08-2025

Hi @Redpaul1970

As you don't have a "charge-to-mobile" bar on your account, there should be nothing stopping you from EE side from adding payments to your bill as you did on your previous phone.
Have you followed the steps on Charge to Bill through Apple?

Ali

Redpaul1970 · ‎15-08-2025

Yep? It's listed as a payment method in my Apple account but there's no option to use it when I attempt to buy something in the App Store.