VAT

aspo
Investigator
Investigator

Hi, I recently purchased a phone. I need a VAT invoice. I dont want a 'business account':

I understand EE’s position that full VAT invoices are only issued to business accounts. However, under HMRC VAT Notice 700, Section 16.6, while a VAT invoice is only mandatory for VAT-registered customers, any customer is entitled to know:

  • EE’s VAT registration number

  • Whether VAT is included in the charges

  • The net amount and VAT amount charged

For expense claim purposes, please confirm:

  1. EE’s VAT registration number.

  2. The VAT amount included for my recent phone purchase, shown separately from the total.

This is not a request for a full VAT invoice, but a request for the legally required VAT content disclosure.

Thank you — I’d appreciate EE confirming how I can obtain this information for my account.

3 REPLIES 3
Rach_H
EE Community Support Team

Hi @aspo,

Welcome to the Community!

Our VAT registration number is GB 245 7193 48.

Our charges do include VAT and this is charged at 20%.

Rach


@Rach_H wrote:

Hi @aspo,

Welcome to the Community!

Our VAT registration number is GB 245 7193 48.

Our charges do include VAT and this is charged at 20%.

Rach


Thank you for your reply. However I need a document that clearly shows the vat attributed to my recent phone purchase. 

Rach_H
EE Community Support Team

We don't have account access here on the Community @aspo so we wouldn't be able to provide you with a document stating how much VAT you had paid, but I'm not sure we would be able to provide this document without you being on a business plan.

Rach