15-08-2025 08:23 AM
Hi, I recently purchased a phone. I need a VAT invoice. I dont want a 'business account':
I understand EE’s position that full VAT invoices are only issued to business accounts. However, under HMRC VAT Notice 700, Section 16.6, while a VAT invoice is only mandatory for VAT-registered customers, any customer is entitled to know:
EE’s VAT registration number
Whether VAT is included in the charges
The net amount and VAT amount charged
For expense claim purposes, please confirm:
EE’s VAT registration number.
The VAT amount included for my recent phone purchase, shown separately from the total.
This is not a request for a full VAT invoice, but a request for the legally required VAT content disclosure.
Thank you — I’d appreciate EE confirming how I can obtain this information for my account.
15-08-2025 10:47 AM
Hi @aspo,
Welcome to the Community!
Our VAT registration number is GB 245 7193 48.
Our charges do include VAT and this is charged at 20%.
Rach
15-08-2025 12:59 PM
15-08-2025 01:14 PM
We don't have account access here on the Community @aspo so we wouldn't be able to provide you with a document stating how much VAT you had paid, but I'm not sure we would be able to provide this document without you being on a business plan.
Rach