Can't connect to EE WiFi-Auto in London TFL

[manos_kp]

Hello, 

Since recently I can't connect to the London TFL WiFi. When I clicked on the WiFi option (that used to work), it now says "Cannot connect to Network". 

There doesn't seem to be an option to delete it and add it again. When I try to add the WiFi from scratch and select WPA or WPA2-Enterprise, it asks for a username and password. 

[DChapman]

Hi Alex,

it’s an iPhone SE.

kr

Darren 

[Alex_H]

@DChapman Have you been able to connect to the spot in the past or is this your first time trying? 

Is the phone up to date on its software?  iPhones don't need any additional security settings or password to connect to the EE Wi-Fi Auto option as it will automatically verify via your SIM to connect. They do need to be on IOS 13 minimum to connect this way, but it is best to check in Settings> General> Software update for any new software update.

Alex