21-07-2023 06:08 PM
For the past two years London underground EE Wi-Fi auto hasn't worked to me today. I spoke to EE customer service text team and pay as you go team
I tried the methods on the EE website
Method one
Go to your Wi-Fi. Look for the EE Wi-Fi auto
Top on it. Change the EAP to sim, then connect
A message appears saying failed to connect
Method 2
Go to Wi-Fi. Add new network
Type in the name EE W-FI Auto
Eap to SIM
Then save
Then connect and a same message again
Failed to connect
EE customer service has already updated my network
And I reset it. My phone waited 10 minutes and still no luck
I'm using Google pixels 6 Pro
With the latest software
21-07-2023 07:23 PM - edited 21-07-2023 07:27 PM
Have you topped-up in last 30 days?
21-07-2023 08:28 PM
Yes top up pay as you go budle £15 pack for each month with card payment
22-07-2023 08:04 AM
22-07-2023 08:11 AM
This is affecting all London underground stations for me and I've tried 12 different London underground stations in four different areas of London and I had still the same issue
22-07-2023 08:13 AM
Thanks for confirming @WavyTallManP
Please get in touch with Technical Support so a member of the team can help.
James