2092667members
860online
1297795posts
Community Activity
TV must be via Ethernet
After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...
Neighbours can get 900mbps I can only get 300MBps
I live in a terraced property and have recently signed up for Essentials 300Mbps, which is the maximum speed currently available to my address. However, I’ve noticed that my neighbour to the right, whose property is served by the same telegraph pole ...
Contract
@eehelp i got a contract you took £50 however never sent me a email or anything to confirm. However money was removed from my bank account
Resolved! Remove age restriction and content lock
I'm trying to remove content lock and age restriction
Netflix account issues
Did anyone else get two SMS from 150 1) thanks for upgrading to standard Netflix for £710 seconds later2) we’ve removed Netflix from your account. erm, I didn’t ask for any of this and then Netflix billed my bank £12.50. EE this is clearly a massive ...
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...
Unable to add a new product to my account
Hi. I’ve just transferred from O2 to EE mobile as a BT broadband customer (this week). I’ve got 2 other lines with o2 that I intended adding to my EE account. I’ve tried doing 1 today & after going through log in etc I keep getting a message saying I...
Tnt sport and chromecast
i cannot stream on Chromecast as described below Can anybody suggest solution? [mod edit: please do not post personal information on the public board. Thanks!]
Charged for 2 sims on 1 phone
I have been with EE for 5 years, last year I decided to stop the rolling contract (after the 2 year contract had ended) and chose a cheaper SIM plan.About a month later I realised I was being charged for both SIMs and contacted EE to cancel the unuse...
