Apple Devices

Amazing service

This morning I had an amazing interaction with Sam on the phone who helped me get back up and running with my phone after it was stolen. Other EE employees were very nonchalant and unsympathetic but she took the time to listen to everything that was ...

Cancelling Apple Watch Plan

Hi. I received my Apple Watch not long ago. I'm just wondering if I would have to pay an early termination fee if it was less than 30 days ago. I want to cancel my apple watch plan as it is too much as well as my iPhone 13 Pro plan. Thank you. 

No replacement phone after insurance claim

Hi I have made a claim for my broken phone that has since been accepted. I was advised to wait for info from DPD re. Collecting my phone and swapping it with a replacement.I’ve since had an email stating my claim has been settled and is therefore clo...

Re: iPad not connecting to network

Quite similar.  Internet connects to everything else except ipad. When we put the password in it says incorrect password. But the same password works for laptops and TV. 

Transfering Data Plans Between Apple Watches?

I have two Apple Watch Series 3 Cellular on my account (one belonging to myself and the other belonging to my wife), and have now purchased (directly from Apple) 2 x Apple Watch Series 7 Cellular's to replace the above.  Ahead of this purchase I cont...

airpods max

How do I connect iPad model A1416 to EE's 5GEE router?

Upgrade

I tried to upgrade my phone and my daughters and message says to come back later. Tried last week and same message - already been on hold 30mins tonight. looks like I need to take my business elsewhere 

iWatch

Hello, Looking for some advice if posisble? I am right in the middle of a 2 year iWatch  SE contract, had accidentally cracked my screen recently and with water gradually getting in  has made my watch unusable. I was just wondering is there a way to ...