Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
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  • 78 replies
  • 28 Helpful

Resolved! My number has been spoofed

I have had quite a few calls from people saying they had a missed call from me but I never called them. Apparently this is a symptom of spoofing, so my number is being used by scammers to call people to con them. What can I do about this please? 

Resolved! Can't make outgoing calls on my Samsung A40.

I have purchased a new EE SIM card and put it in my Samsung A40.  I can receive calls, and send texts use mobile data but I cannot make ANY outgoing calls. Not to ANYone, nor 150 nor voicemail.  The Sim card works in other phones, but not this one.Wh...

Resolved! mobile phone

phone keeps going to voice mail.  It is not on dnd and I am not sure what to do next.  It is very inconvenient as my mother is ill at present and I need my phone more than ever 

jmac65 by Explorer
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  • 3 replies
  • 0 Helpful

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so.   All I want to do is unlock my phone fr...

Recycled old android phone

Hello,I have returned my old mobile phone and have proof device was delivered last week. However I have had 2 texts and two emails chasing for the phone since it was delivered saying I am going to be charged over £200 a month as phone not received.In...