Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

National lottery app

Why can't I use the national lottery app on my android phone anymore. It says it is blocked due to the settings. My parental settings are fine!

Galaxy s21

I have a new S21 but having problems with blue tooth. It fails to find some devices that were fine with my S10 and with two that use apps it tells me "an app is needed to use this device". The app in question is installed and working but the phone d...

My Service pack and Lifetime guarantee thta comes with it was refused in store.

My Service pack and Lifetime guarantee thta comes with it was refused in store. What do I do now?

Hh

Bb

Unlocking Department is currently closed

Hi all, I having a nightmare with EE. I purchased a mobile phone 2 years ago, My contract is now ended. I got a new simcard from my broadband provider and I cannot use it. Because the unlocking department at EE is closed and they have no idea when i...

S20 series Android 12 and December 2020 security update

As the title says..... when is it coming?..... Samsung released this at the end of December as a New Year update....so when are we getting it....yes.... I know EE sit on their hands for weeks on end on new updates....

Resolved! "Phone Locked - This phone has been lost" - error message

HI all, Twice in about a week now, I've woken up to a message saying: "Phone Locked This phone has been lost" on my Samsung S20 Ultra 5G. Last week (first time), I went onto samsung find my phone and logged in and unlocked this morning, I tried the ...

Samsung Z Flip3 changing phone

I ordered the Samsung Z Flip 3 on 4/1/22 and arrived the next day, I am really not happy with it, the battery life is poor, and its not as i expected. Can i change phones/contracts (thinking of reverting to iphone as I have had Samsung for several ye...

Unlocking Huawei B525

I have tried calling customer services many times and using the online forms to no avail. Can someone tellme how I can unlock my 4g WiFi device a Huawei B525 which I received new from EE on a 24 month contract which expired over a year ago. I see fro...

Resolved! My free gift

Hi I've had my phone nearly 2 weeks now and the deal said I would get a free gift that was a note book, I wondering when I get this as I haven't heard anything about it Thanks in advance

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