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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2397 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 71271 Views
  • 91 replies
  • 28 Helpful

Samsung a53 green light

Why is there a green light in top right corner of my samsung a53 phone when making a phone call or on Snapchat, taking a photo?

Ceee by • Visitor
  • 403 Views
  • 1 replies
  • 0 Helpful

New phone advice

I'm thinking of getting a New phone. The (A23. 5G) does anyone know if there any good.  Wot do you guys think of the football.  Wot aload of rubbish.  

Lost all my photo's

EE backed up from my phones yesterday as I was trading my old one in - all my apps have gone over, but 11,000 pictures/videos are missing Samsung have done a remote call and gone through my phone and confirmed these have not been backed up properly....

Chloe225 by • Visitor
  • 634 Views
  • 3 replies
  • 2 Helpful

Pixel 7 Pro's Call Screening missing features

Hi,I recently added a new line to be able to get a Google Pixel 7 Pro - primarily because of the call screen features.  Having set everything up, I've noticed:No automatic call-screening - manual onlyLive transcripts, but none of them are saved in th...

mbdrake76 by • Established Contributor
  • 686 Views
  • 1 replies
  • 0 Helpful

Phone broken when sent for repair

I've sent my Samsung s22 ultra off for repair today due to it not connecting to the WiFi correctly (constantly saying connected without internet).Gave it to a store worker at the ee shop who did the checks to see if it was damaged etc, and it was mar...

Fouskas93 by • Investigator
  • 1013 Views
  • 4 replies
  • 0 Helpful

Upgrades

I have just upgraded to Samsung s22 I just hope it works as good as my old phone fingers crossed

Tiny4 by • Investigator
  • 540 Views
  • 5 replies
  • 0 Helpful

Upgrade

Why  can't I upgrade ? I did previously but would not give me the phones because I didn't have ID 

Sam2299 by • Contributor
  • 360 Views
  • 1 replies
  • 0 Helpful

Backing up a samsung Fold 4

Hi, I was wondering if someone can help.Sadly Ive dropped my phone and smashed the screen.I have a replacement coming tomorrow via DPD.How do i back up my phone and transfer everything to it tomorrow? I'm guesssing DPD arent going to wait till I do i...

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