Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
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  • 91 replies
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Phone

Don't buy or take contract out with EE .IVE been with EE for over 20 years ..im on contract but last Dec my contract phone was playing up so I decided to buy one out right as I'm diabetic and need a phone for my reading .but this weekend the charger ...

My EE device Blacklisted by Orange PCS LTD?!

I sent my old Galaxy Note20 5g into Envirofone  and they can't accept it because apparently its blacklisted."All mobile devices received are checked on the Recipero’s CHECKMEND database which indicates if the police, insurers and mobile networks have...

Son broke phone screen before paid anything

Hi, I bought my son a phone for his birthday, on contract. Id not even set it up or anything, not even out of the box. He got it out, he's autistic so does take things sometimes. He's shattered the screen, I got insurance with the contract. I haven't...

Resolved! Unlocking a device

Hi everyone - I have a Samsung device that is locked.  I started the unlocking process by pressing *#06#  to find my IMEI number which I then verified on the form.  I was then taken to a screen which gave me my unlock code which I  was told to keep h...

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Floresque by Investigator
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Live chat

Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?

HollowayRoad by Established Contributor
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Swollen battery pixel 7a

Hi all my pixel 7a phone battery has started to swell after weeks of wondering why it kept suddenly dying at least I have finally found out why, does anyone know what the best way is to go about getting it repaired I'm on a 24 month EE contract but n...

Samsung Galaxy S22 not getting updates

I have just purchased a second hand Galaxy S22 which will not receive updates. Apparently this is because the phone has EE service provider software installed and I am on the Vodafone network. Is there a way to remove this EE firmware?

StewA by Investigator
  • 195 Views
  • 4 replies
  • 1 Helpful