Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 4130 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 76856 Views
  • 95 replies
  • 28 Helpful

Android all rounder premium price

Upgraded my sim only contract on an iPhone for 26 and my wife’s android sim only all rounder contract but it emailed me 29 so 3 a month premium on exactly the same contract both sim only. Called 150 and the call centre noted my complaint and said cal...

Replacement phone

Hello all,I've just got my son a replacement phone as he broke his old one It doesnt have any network currently. How do I get his digital sim working again?Many thanks  

adal3 by Visitor
  • 63 Views
  • 1 replies
  • 0 Helpful

Resolved! Claim smart watch after upgrade

Hi. I just upgraded to the Samsung galaxy s26. It says I can claim a smart watch with upgrade if purchased between 30th June- 17th July. When I go to claim the watch, the dates shown are from the month before so I cannot make claim. It says purchases...

Resolved! Update bug

Since my phone updated last week, it has remained dead. It states it’s charging but won’t turn on! I’ve managed to turn it on once and it stated the battery was 100% when doing a battery check however the battery claims to have 50%  and this does not...

Resolved! Unlocking my s7 edge

Hi, I have a second-hand, clean-IMEI Galaxy S7 Edge that is network locked to EE. The online portal gave me a 16-digit code, but when I type it in, it says 'Network unlock unsuccessful.' Can an EE moderator help me get the correct Master Defreeze Key...

NPapp by Visitor
  • 104 Views
  • 1 replies
  • 1 Helpful