Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1918 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 69837 Views
  • 91 replies
  • 28 Helpful

security

how do i switch off 2g on my phone?.  The ee sim does not let me .there is a major security issue with 2 g associated with stingray boxes

mc1002 by Explorer
  • 114 Views
  • 5 replies
  • 0 Helpful

Resolved! Level of service is terrible

My bill is paid, but still no active account. The website is up-to-date. I can't text to investigate due to not being connected and the microphone on the device is broken, so calling isn't an option right now. Is there an email address I can use?

App Captcha Issues

Does anyone know why I can't get past the Google Captcha on the App - can't enter any comps - I've deleted and reinstalled the app and it's the same & restarted my mobile. The QR code on EE's page takes you to Apple App store (?) but doesn't give an ...

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JD638 by Explorer
  • 40 Views
  • 2 replies
  • 0 Helpful

Resolved! Phone swap

I am in a contract and have a Google pixel 9 phone but cannot get on with the phone. Is there any way to swap back to a trusted android S22 maybe?Very good sales guy in shop but completely missold as not the same as a Samsung 

Apple TV Add on Android Device

Hi,I got the Apple TV add on in my last contract change but I can't for the life of me get it to actually work! I am on android but the lady said that it should still work... I got the text with the link, but it said "This Phone number could not be v...

Philip93 by Investigator
  • 119 Views
  • 6 replies
  • 0 Helpful

Resolved! Repair refused claiming warranty void

I sent my Samsung flip 6 in for repair as the screen has fuffed up a second time in less than 12 months their now claiming I have voided the warranty cause there is damage to the screen, the damage to the screen that their claiming voids the warranty...

Visual Voicemail on Samsung

We’re excited to announce that Android Visual Voicemail is now available on Samsung devices! Say goodbye to dialling in and hello to convenience.View your voicemails in a list, no more guessing who called.Play messages in any order, skip straight to ...

JordanTA by EE Knowledge Specialist
  • 340 Views
  • 0 replies
  • 2 Helpful

MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

BBlim by Explorer
  • 78146 Views
  • 89 replies
  • 75 Helpful

Blacklisted s25 ultra

I understand that my S25 Ultra has been blacklisted from the EE network, and I am currently arranging a payment plan with a debt collection agency. I'm inquiring whether it is possible to use my device with alternative SIM cards. I experienced severa...