Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

number of rings before going to voice mail?

Go to solution
catstycam
Investigator
Investigator

‎07-05-2023 09:33 AM

I  have a Samsung Galaxy A32 and I am with EE. This is driving me mad, but whenever I get an incoming call it only rings for a few short seconds and I can never get to it in time. Even if it is in my hand I still don't have enough time to answer it.

What  I  very much need is to increase the number of rings or call duration to about 30 seconds before it goes into voice mail. I have seen many suggestions but none of then work. I'm thinking this is  phone model related.

I should point out I am very advanced on years and speed is no longer in my action plan.

THank you

12 REPLIES 12
Go to solution
YoungChrissie7
Visitor
In response to AC-278

‎22-07-2024 07:30 PM

I have an iPhone 13 mini and have the same problem.  I need my phone to ring longer before it goes to voicemail as it is costing me to return calls I cannot pick up in time.  Please will EE change its default to give consumers the option to choose how many rings would be their preference rather than having the decision of 20 seconds only forced on them.

 

0 Helpful
Go to solution
pete119
Explorer

‎23-07-2024 06:38 AM

The only solution I found was to turn off voicemail. Trust me, it's one less thing controlling your life. My phone now rings for ages if it's important and I don't have to waste moments of my life listening to unimportant messages.

0 Helpful
Go to solution
gez-jam
Investigator
Investigator

‎10-01-2025 05:06 PM

This is my problem as well.  Both myself and my husband only get 3 rings - too short to even measure seconds.  This means practically all incoming calls have to be phoned up to find out who rang and why.  This happens on our new digital landline.

I visited the EE store this morning and I am told that this is universal affecting all companies and phone types.  If this is the case then it is a very backwood step in the industry.  Not all customers are quick enough to note that the phone is ringing, or fit enough to get to it in time.  Why isn't there a reliable code for adjusting the time before voice mail cuts in as there used to be???  Surely this is a very small program issue?

Turning off VM is not a sensible alternative considering the cost we pay these days for "superior" tech!

0 Helpful