Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Signal 4 bars flashing on and off

My new Galaxy A34 is showing emergency calls only and also the bars are flashing from 4 to no bars. I can't ring 150 as it says not registered on network.Help!

Find my phone

Change a charging port

My Samsung galaxy S20 FE no longer recognises my fast charger and will only charge slowly. Can the charging port be changed by the EE shop staff and how much would it be?

Help

My phones broke so I've been given a new one but it's saying to many attempts made enter mck code or something how do I get one .. I can't even ring 150 to try and sort it im on WiFi and can't find a way to email them

How do I unblock my oppo A72 mobile

Pixel 8 Signal Problems

Hi there, have had a Pixel 8 for two days now, One physical SIM and one eSIM (both EE). Upgrade from a OnePlus.Signal is terrible , phone calls with garbled and delayed speech and data showing with 4G but intermittently not able to load websites. Sig...

Samsung a70 unlock

My phone does not charge?

My phone does not charge, so I bought a new battery, thinking that was it, but when I put it in said 47%. The charger has been plugged in, but it is now down to 42%. Do I need to switch it on somewhere?

Samsung z fold 4 broken twice

Why cant i just get a new phone instead of sending me the same one

Remove 5g

I have the Pixel 8 Pro, the 5g connectivity is pretty ropey and would like to revert to LTE and/or 4g only. 4g is rock solid. I have looked at disabling this in the handset settings but the option is not there. Nor is the test page accessed through ...