Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Mobile repair

The worst service possible. I pre booked a time slot through the website as suggested, the repair promise to repair the mobile within 2 hours and for EE to supply a loan device during the repair. Perfect, it would probably cost a little more but hey ...

Phone damaged

My phone Flipx4 is damaged and Samsung said the warranty does not cover

Unlock a Samsung phone with a damaged screen

HiMy wife dropped her Samsung A32 phone down the toilet recently. It was fine initially but the following day the screen started fading and then went completely. It lights up a bit and can see some random coloured lines but is unusable. Can actuall...

Resolved! Ordered s24 ultra and s24 plus for wife.

Ordered 2 devices S24 ultra and s24+ for wife and only one has arrived both on tracker saying waiting dispatch???Is s24 ultra waiting to be dispatched or has dpd failed to deliver it or is it lost in system?

Resolved! broken galaxy z flip 4

ive only had my galaxy z flip 4 a month. just now its dropped on the floor while closed as i went to grab it from the sideboard. now the screen doesnt work on the top half and doesnt open fully. the middle part is also black in a line across it. what...

Getting google OFF my phone

It seems my msg facilities has been taken over by Google, and now I don't get any? There is a just a Google screen?

New phone

received my new Samsung Galaxy 23. (Didnt realise the 24 was dropping... Ragin)Anyway I cant seem to make or receive calls. Everything else seems to be working fine but when I Dial out its instantly disconnected. Any ideas? Also I cant find an email ...

Galaxy S24 Handset Cost

Hi,S24 on ee = £887 (+£30 upfront for new customers) for 256gb and says double storage discount applied is this correct?S24 Samsung Website =£799 for 256gb that's with the double storage discount, £859 without.Why the difference in price?

Re: New phone cant get it unlock its asking for 4 digit pin which i dont know

I cannot unlock my mobile phone. And I forgot my PIN.

Resolved! New Samsung S22

I have just received my new Samsung 22. through the post . It did not come with a SIM card . I have checked to see if there is a SIM card already in the new phone but it just has a little Sim tray/ holder that says Sim 1 on one side and Sim 2 on the ...