Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Remove content lock

I am 22 year old but i can't acess some websites why? Please allow full acess on my account

Recycled old android phone

Hello,I have returned my old mobile phone and have proof device was delivered last week. However I have had 2 texts and two emails chasing for the phone since it was delivered saying I am going to be charged over £200 a month as phone not received.In...

Can EE unlock a phone supplied by BT mobile?

Hi there,A few years ago I had a BT mobile supplied Huawei Mate 20 Pro. I switched to EE when it's contract was up and completely forgot about the Mate 20 Pro as I got a new phone at the time of moving to EE.How can I get the Mate 20 Pro unlocked? Th...

unlock not working

I recently bought a phone from overseas (UK). This phone (Galaxy A3 2015) is locked by EE. I have gotten an unlock code and it will not work (Maybe because I am in Australia). Somebody please help. I keep getting "Network Unlock Request Unsuccessful"...

Resolved! Android 14

Any idea when android 14 will be out for she fold 4

EE is rubbish

Does anyone else think EE is absolutely rubbish ?

Re: Phone repair

Hi Leanne, Any chance there are any approximate estimations for these repairs/returns? My phone is also being exchanged and it has been already over a week with no update.In store they say they have nothing to do with it as the repair shop is a 3rd p...

Samsung S23 Ultra Sim connection issues

HelloI upgraded to a Samsung S23 Ultra refurbished phone on 15th December and have only just set the phone up the last few days. I have dual sim inside the phone and both sims intermittently display no sim with the circle with a cross through icon sh...

Re: ViVO

Very nice

Keypad not working

When I ring a call centre the numbers on my keypad aren't working to choose options, also to delete/repeat voicemails? Any suggestions please