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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 61739 Views
  • 91 replies
  • 28 Helpful

Why can I not chat online?

I am unable to call as I work in a school and this is not permitted, so my only option is to chat online. My husbands phone is no longer charging and still has a year before upgrade! Can someone pls get in touch via messages pls and help.Thank you

Resolved! Google Pixel 8, how to claim the free Watch 2?

Hi, all. I've just submitted my pre-order for the Pixel 8 Pro and would like to know where will I be claiming the watch once the phone arrives, if anyone knows the link. Thank you in advance.

IMJianu by • Investigator
  • 28100 Views
  • 49 replies
  • 8 Helpful

Santander app not working when using EE mobile network

Hi, the Santander mobile banking app no longer works on my phone when using the EE mobile network. When I use WiFi or another mobile network it works perfectly but when on the EE mobile network it keeps giving me an error message. This used to work f...

Re: Phone suddenly losing signal - Huawei P30

I have this exact same problem with my Huawei p30 pro. I put the sim in, it works fine. Then after a few mins to a few hours, it disconnects and says 'emergency calls only'. Restarting the phone usually brings the sim back to life. If not turning the...

JennyAS by • Investigator
  • 3074 Views
  • 9 replies
  • 0 Helpful

Android 14 OUI 6

"Does anyone know when Samsung S22 Ultra 5g smartphones on EE network will be receiving thr full version of of Android 14 OUI 6 please?"

Resolved! Good day

Good evening I hope this message meet you well, Just to make enquiry on how to get a phone from your company. 

Isaa by • Visitor
  • 494 Views
  • 2 replies
  • 0 Helpful
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