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Re: EE webshop - PAYG Motorola G14 - "5G label"

Popz62
Investigator
Investigator

‎15-07-2024 06:31 PM

It's a terrible  mobile I got one from ee am try to return  it .. slow glitches  won't connect to WiFi re boots  all the time that slow you carnt complet forms on line before it cuts you if with error  message  

0 Helpful
6 REPLIES 6
Northerner
EE Community Star
EE Community Star

‎16-07-2024 05:58 AM

Hi @Popz62 

Give EE CS a call on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team
In response to Northerner

‎16-07-2024 07:48 AM

Hi there @Popz62 

Thanks for coming to the community. 

How long ago did you receive the phone?

Did you purchase the phone from the EE Shop online?

Leanne.

0 Helpful
Popz62
Investigator
Investigator
In response to Leanne_T

‎16-07-2024 09:47 AM

On contract not sure but over 14days just
0 Helpful
Leanne_T
EE Community Support Team
In response to Popz62

‎16-07-2024 09:48 AM

Thank you @Popz62 

If you call us on 150 our tech guides can get this looked into for you and check what options are available 🙂

Leanne.

0 Helpful
Popz62
Investigator
Investigator
In response to Leanne_T

‎16-07-2024 09:53 AM

Thank you I will cheers
0 Helpful
Leanne_T
EE Community Support Team
In response to Popz62

‎16-07-2024 09:54 AM

No problem @Popz62 

Let us know how you get on 🙂

Leanne.

0 Helpful