Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Carnt send messages

Hi all of a sudden my phones not letting me send any messages I've tried cleaning the sim an tray..restarting phone etc but nothing is working...anyone help please? Also I've noticed my message centre number is blank? What should that be? thanks in ...

Resolved! Transfering Samsung Smart Watch to EE

HiI currently have a Samsung mobile & plan through another mobile provider, and pay an extra £3 a month to connect my Samsung Smart Watch. My contract has now ended, and I'm wanting to move back over to EEI've looked into purchasing a SIM only plan a...

Resolved! Hey

unlock

I can receive messages but when i send they are not being received

Resolved! Broken phone screens

Hi I broke my phone how domi make a claim against my insurance

Zfold 4 hinge not opening screen full.

Has anyone else had an issue with the zfold 4 not opening fully so the screen is flat?If so what did you do to fix it?

Resolved! My smartphone MAC address has changed

I changed from EE PAYG to an EE monthly package in mid-August, which went fine. Whilst I was discussing this with the agent, she persuaded me to change my Landline/Broadband provider from ten years with TalkTalk (TT) to now using EE, promising I woul...

Idk

How do u unblock my number I tried to call my friend and when I answered it hang up what do I do please please please please please please please please please please please please please please tell meI

S22 not updating (security)

Hello, I have the S22U and the last security update it has taken was October 2022. This is concerning. I have a ticket out with Samsung via the internal querying system and have dealt with Samsung UK via FB messenger but have yet to get a satisfactor...

Who do EE use when returning a device?

Just checking as plan to return my pixel fold and keep my pixel 7 pro. I got a returns pack through the post but nothing in the bag just the labels on the bag. It says it’s going to xpo warehouse just checking that this is who EE use to send the phon...

Android Devices

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