Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60761 Views
  • 91 replies
  • 28 Helpful

upgraded but my plan not assigned to number

selected my upgrade phone and package. received my phone transferred my old date but i have nothing texts/calls etc assigned to the new phone, it doesnt state in my account either when i log in? it still says i have my old phone? 

Phone Repair Costs

EE website says £70 for screen repair to Google Pixel 7a. This is about half the price I have seen elsewhere. I have been trying to get this price validated by EE but nobody seems able to. I went into my local EE store and they didn't even know EE di...

Bigbob4 by Investigator
  • 6003 Views
  • 4 replies
  • 2 Helpful

Resolved! Lenovo Smart Tab M8

Hi,I have been trying to to see if the above Tablet is locked to EE  by logging into my account using the check for locked device.Unfortunately although I have double checked the fifteen number IMEI  digits when I enter them to check I get an error m...

Lenby74 by Explorer
  • 426 Views
  • 2 replies
  • 1 Helpful

Screen on flip5 problem

After having device only 6 months I did update on software today and after updat around 7pm 24 March 24 the screen has stop responding and also have lines running down it . Not been dropped and been in a case since day1  Any one any ideas. Booked int...

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Add90 by Investigator
  • 490 Views
  • 7 replies
  • 0 Helpful

Pixel 6A - battery drain after android 14 update

HiLast week my phone updated to Android 14 and ever since I am having real issues with battery drain and the phone getting hot.. I have tried many suggestions such as changing battery settings and checking the apps are all updated and not specificall...

FillN by Investigator
  • 1060 Views
  • 4 replies
  • 0 Helpful

Galaxy s23 Ultra video camera distortion

Hi. I have a Samsung Galaxy s23 Ulta Essentials contract with EE and I've noticed a problem, 4 months in to the contract. The issue is with the camera when recording videos which happens every now and then. I've tried changing settings , but regardle...

Paul4LND by Visitor
  • 544 Views
  • 1 replies
  • 0 Helpful

Wifi calling keeps disconnecting

I have a Samsung S23 with an EE SIM card. I use BT Broadband Hub 5.I rely on wifi calling at home as the EE network signal is poor indoors.Big problem is that the wifi calling feature keeps disconnecting and I have to reset or power off/on to get it ...

EurIng by Investigator
  • 1118 Views
  • 4 replies
  • 0 Helpful