08-07-2024 11:48 AM
Mine does the same
08-07-2024 11:49 AM
I have backed up and reset and it is still doing the switch off
08-07-2024 02:56 PM
Hi @Jt110,
I'm sorry to hear your having issues with your phone.
You've done the right thing in trying a factory reset.
As this hasn't resolved the issue, I'd recommend contacting our Technical Support Team on 150 who can run through some further diagnostics.
Thanks
James