Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

GOOGLE PIXEL 8 PRO PORCELAIN. DELIVERY STILL WAITING!

Hey guys, I ordered a Google Pixel Pro 8 256GB Porcelain on the 12/11/23. When upgrading, I thought I would upgrade my Partners phone to the Obsidian version of the Pixel 8 Pro, add a pixel watch and change over to the BT internet. When upgrading I g...

Resolved! Change address

Resolved! my Pixel 7a is an older model for 4G calling?

Help please I'm really confused as to why my pixel is considered an old model for 4G calling, I got a text message saying 3G is being turned off and it will impact my device since it's an older model... Does this mean I have to upgrade my current mob...

Waiting for an order

Hi is anybody Else having issues with orders? I placed an order for galaxy fe buds on the 23rd November I have received a email staying order received with a order number but nothing else since. Order not showing on my account in the app and I phoned...

Resolved! Pixel 8 Pro Preorder gift - Pixel Watch 2

Hello,I pre-ordered the Pixel 8 Pro and it arrived yesterday but I've not had any email/text information for when I'll be able to claim the Pixel Watch 2. Will I be getting an email in the coming days/weeks?

Is samsung A04s compatible with 5g

Will my Samsung A04s be compatible with the 5g when 3g is turned off

WiFi Calling

I've just had a message to say my 'older device' is not compatible with wi-fi calling. I have a Google Pixel 7a which I got this year. What does this mean? I see 4G and 5G when I am not using my wi-fi so how isn't it compatible? Am a bit confused. C...

How to remove a subscription charge

Hello I was paying for extra space on my IPhone but since upgrading my phone to an Android, I am still getting charged each month for the IPhone space. Where would I go to remove this? Thanks

Galaxy A34 G5: Screen unlock does not ask for PIN

I just upgraded to a Samsung Galaxy A34 G5. The default screen lock type is by PIN, secondary option is face recognition (set up by EE store staff).The screen lock is set to come into effect immediately after the screen turns off or after pressing th...

Resolved! Samsung a53 where is wifi calling as per your instructions??

Omg I hate the a53. No headphone jack now no WiFi calling on it WTA!!! I checked my phone on your webste and it says Wifi calling is on it and its not? How do i work? So I'm going to pay EE each month and have been told there will be a dodgy if not N...