Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Can’t sent text messages

Resolved! mobile phone

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so. All I want to do is unlock my phone fr...

Resolved! Remove content lock

I am 22 year old but i can't acess some websites why? Please allow full acess on my account

Recycled old android phone

Hello,I have returned my old mobile phone and have proof device was delivered last week. However I have had 2 texts and two emails chasing for the phone since it was delivered saying I am going to be charged over £200 a month as phone not received.In...

Can EE unlock a phone supplied by BT mobile?

Hi there,A few years ago I had a BT mobile supplied Huawei Mate 20 Pro. I switched to EE when it's contract was up and completely forgot about the Mate 20 Pro as I got a new phone at the time of moving to EE.How can I get the Mate 20 Pro unlocked? Th...

unlock not working

I recently bought a phone from overseas (UK). This phone (Galaxy A3 2015) is locked by EE. I have gotten an unlock code and it will not work (Maybe because I am in Australia). Somebody please help. I keep getting "Network Unlock Request Unsuccessful"...

Resolved! Android 14

Any idea when android 14 will be out for she fold 4

EE is rubbish

Does anyone else think EE is absolutely rubbish ?

Re: Phone repair

Hi Leanne, Any chance there are any approximate estimations for these repairs/returns? My phone is also being exchanged and it has been already over a week with no update.In store they say they have nothing to do with it as the repair shop is a 3rd p...