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Community Activity
Can't cancel an order haing been ill adivsed on swapping from BT to EE Broadband
After help for my Elderly Mother :My Mother in her 80's and a BT customer, was spoken to by Customer Services yesterday on the back of an enquiry about packages. She told the advisor that she wasnt ready to swap and needed time to think about the off...
Sim
Hi my son didn’t arrive with the phone any idea why
Got a phone locked on t-mobile uk, how do I unlock it?
Got a nokia locked on t-mobile uk, when i put a sim from another network, it says restricted and tells me to input a code. when I write my imei number on the ee unlock website it keeps saying 'application error'When i try an imei of another phone, it...
EE Claiming They Didn't Receive Returned Equipment?
Hi everyone,I'm reaching out to see if anyone else has had a similar experience with EE regarding returned equipment.I recently received a text saying that EE is withdrawing £205 from my account because they claim I didn’t return a TV box and an inte...
Resolved! Unable To View Bill
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
Looking to leave EE but rejoin EE via another website - do I need a PAC?
I am due to upgrade in the coming weeks and have been looking at reasonable offers online. I have found a good deal on a reputable website that offers EE contracts (but is not EE) - so it would appear I would be leaving my EE contract but taking a ne...
Resolved! Two accounts but only one showing
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
Im about to get EE TV and Broadband. Any recommend a friend deals?
Im sitting waiting for engineer to hook me up with EE TV and BB.If all goes well id like to recommend my mumIve just cancelled her astronomical Virgin tv but kept the BB for now.Is there any bonus from EE for her or me by recommending here. CheersMar...
Broadband bill
Getting texts saying broadband bill is ready but can’t find it anywhere
