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Why my phone not yet activated and outward call is not going

Muddin68
Investigator
Investigator

‎02-12-2024 07:56 PM

I need urgently activate my sim please.  Due to your system doesn't work that why I have loss my shift 

0 Helpful
3 REPLIES 3
Muddin68
Investigator
Investigator

‎02-12-2024 08:11 PM

I need urgently activate my sim please.  Due to your system doesn't work that why I have loss my shift 

0 Helpful
Chris_B
EE Community Star
EE Community Star

‎02-12-2024 08:12 PM

@Muddin68  SIM cards can take up to 24h to activate.  Have you tried restarting the device a few times as this does help the network see the sim.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎02-12-2024 10:53 PM

What's the reason for having a new SIM? Was this a lost/stolen replacement? Or a new connection?