Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upfront cost

Lisa235
Visitor

‎10-10-2022 04:43 PM

Hi I am due an upgrade but all the phone come with an upfront cost why 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-10-2022 05:36 PM

Hi @Lisa235 

Becase the devices you want aren't free. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

‎10-10-2022 06:46 PM - edited ‎10-10-2022 06:49 PM

@Lisa235  Because the tariff on its own doesn’t cover the full cost of the device so you have to pay an upfront cost to help cover this cost.   Mobile phones to purchase outright are around £500 for a mid range device and top of the range devices are from around £1000. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful