Samsung Galaxy 5 Smartwatch

Eo66
Investigator
Investigator

‎24-12-2022 11:13 AM

I've just received my new Samsung Galaxy 5 Smartwatch. How do I activate the new lan which comes as part of the package? At the moment, it seems to be sharing my phone plan.

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4 REPLIES 4
Leanne_T
EE Community Support Team

‎24-12-2022 11:24 AM

Hi @Eo66

Thanks for coming here. 

Did you purchase the watch from EE? 

You will share the minutes and text allowance from your current plan. 

Leanne. 

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Eo66
Investigator
Investigator
In response to Leanne_T

‎24-12-2022 11:25 AM

I've just received my new Samsung Galaxy 5 Smartwatch. How do I activate the new plan which comes as part of the package (at the moment it looks as though it is using my phone plan - Samsung S21 FE phone)?

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Eo66
Investigator
Investigator
In response to Leanne_T

‎24-12-2022 11:28 AM

Yes - purchased from EE but said it included data in the package. As far as I can tell, it is sharing my phone's data allowance at the moment (Samsung Galaxy S21 FE)

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Leanne_T
EE Community Support Team
In response to Eo66

‎24-12-2022 11:39 AM

The watch plan should have data included @Eo66

If you give us a call on 150, the team can check this for you 🙂

Leanne.

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