Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Cant make or receive calls

My phone has a symbol of a circle with diagonal line. I cannot make or receive calls. I can use text and whatsapp. I have rebooted my phone and taken out the sim card and replaced but still not working. I am on a contract.

Emergency calls only

My phone has gone onto emergency calls only (bill is up to date) and I can't contact EE online chat. I desperately need to make an urgent phone call to my son, can't even text him, (no landline) and I can't. Tried off/on, taking sim out. Did order ...

Resolved! Linking all your family devices

Using Bluetooth can help you like all of your android Samsung devices for the family and control all device from one master mobile phone through EE family safety plan and share data from the My EE app.I hope you find this helpful and feel free to com...

Resolved! Samsung A30e keeps saying no SD card

My phone keeps saying SD card has been taken out and to restart it, when clearly it hasn’t. It went for repair yesterday, but they couldn’t find any hard ware problems, so they updated software. Problem is still persisting. Any ideas?

Resolved! Unlock my phone

Could you please unlock my phone

Returns

I would like to return my pixel I have had for a few days less than 14 and switch to iphone would it possible without ee running another credit check.

Resolved! MY Samsung s 21plus is engaged when not in use -

any recommendations DND IS OFF

Re: New phone box looks like it's been run over!

I just received my Sony Xperia 1 IV (upgrade) and the box was loose in a plastic delivery bag (dpd), all the corners of the phone box were dented as well as the edges have some sharp looking dents as well ... the seals on the box were warped but unbr...

Galaxy Watch 4 (LTE)

I just managed after several failed attempts and calls to purchase the £7 30day data package for my smart watch, in the hope it would link to my existing mobile number, So far no confirmation and I am still not able yet to make or receive calls, with...

S21 keeps restarting and getting hot

Hi dosent matter what iam doing making a call, on video call on line my phone just restarts it self and just happens out of the blue and the other day got really hot this has only happened once any one had the same sort of issues, spoke to ee techs ...