Community Activity

Resolved! Phone won't make or receive calls

My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...

Neil_T by Explorer
  • 25999 Views
  • 9 replies
  • 1 Helpful

Masts in Clapham

I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...

Positive Feedback

I’m struggling to find where to leave positive feedback for an engineer who visited me recently to rectify a broadband issue. If anyone could point me in the right direction that would be great  Thanks

ce41 by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable to change billing address

Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message  to update my address in my account. however there is no such edit billing address in ...

No calls

I can't make outgoing calls or receive incoming calls. I can send and receive texts but that's it

Outage.

U seriously need to sort this network out I'm always 1 bar your taking 4g down but no dam 5g in places whats wrong with u. I was ment to have a support call today I have alot health issues an u fked that up just cos I'm on EE...... signal allllll way...

Need urgent refund but phone lines down

Agreed with EE that my direct debit was cancelled and I’d pay on the phone on 28th payday. Also was promised an immediate refund for international roaming which was tried unsuccessfully by customer service to resolve my 4G internet not working.Just w...

LJ1207 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

A rant about my recent experience with EE

In January I set up an account with EE for an unlimited data SIM card to use as an at home WiFi source. This had been done in person at an EE store, where I had requested that this account would have any information directed to my main account as I w...

Can’t call after topping up

Just topped up my account.  Had a strange message as well as confirmation.  Think my phone has been hacked or something.   As I can’t make most calls.   Can’t contact support or  any helpline.   Had a few messages about roaming abroad. I’ve never req...