Pixel 6A - battery drain after android 14 update

FillN
Investigator
Investigator

‎26-03-2024 01:06 PM

Hi

Last week my phone updated to Android 14 and ever since I am having real issues with battery drain and the phone getting hot.. I have tried many suggestions such as changing battery settings and checking the apps are all updated and not specifically draining, but nothing has helped. I have around 6 month before i can upgrade and do not want to have to deal with this for this length of time.

It looks like many users had the same issue, however more so back in November when the Beta came out. Any suggestions would be much appreciated.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎26-03-2024 02:26 PM

@FillN  have you tried a factory reset? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Northerner
EE Community Star
EE Community Star

‎26-03-2024 04:11 PM

Hi @FillN 

You'll need to contact Google about this issue as this is their software.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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FillN
Investigator
Investigator
In response to Chris_B

‎26-03-2024 05:50 PM

No I don't want to reset the phone if I can avoid it, also don't see why I should have to after simply upgrading the OS. Cheers 

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FillN
Investigator
Investigator
In response to Northerner

‎26-03-2024 05:50 PM

OK, just wondered if anyone else had the same issue recently. Cheers

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