Oppo X5 Find: Operator Settings Update and New Apps

[Phia1]

Hi

I keep getting the same notification:  ’Operator Settings Update and New Apps’ on my new Oppo X5 Find.

No matter how many times I download, it appears again.

Please help.

[Northerner]

Hi @Phia1 

Have you tried restarting your device or clearing your system cache? 

Thanks 

[Phia1]

Hiya @Northerner 

I've restarted it, but haven't cleared the cache. How do I do that?

Thanks!

[James_B]

Hi @Phia1,

Welcome to the EE Community. 🙂

You can find out how to clear your cache in this Oppo support article.

Hope this helps.

James

[Phia1]

@James_B 

Cheers! Will do it now 🙂

[James_B]

No problem @Phia1

Please let us know if it helps.

James

[bmunir]

I am getting same message is it safe or some spy message from ee. , please clarify not happy with this message

[James_B]

Hi @bmunir,

Welcome to the EE Community. 🙂

It's normal for your phone to receive regular settings updates from your carrier/network provider.

James

[Whiskey1]

@James_B  I also have this issue, and the update reset all my apps folders and layout and personalisation, and putting back all the apps I removed! So frustrating! 

[Leanne_T]

I am sorry to hear this @Whiskey1 

Are you getting the same message after downloading the update? 

Leanne.