09-04-2024 01:02 PM
As the title says..
I’ve ordered a Google Pixel 8 Hazel 256gb on a pay monthly deal with EE but not had any confrontation that the order is complete just had the upfront payment of £30 taken from my bank account.
could anyone from EE help please?
thank you
09-04-2024 01:20 PM
@LiamW1999 Have you checked your spam folder.
09-04-2024 01:23 PM
Yes I’ve checked all emails and junk/spam etc and nothing at all unfortunately
09-04-2024 02:20 PM
09-04-2024 02:27 PM
Hi Leanne,
was around 12:40pm i placed order and money was taken.
thank you
Liam
09-04-2024 02:38 PM
Thanks @LiamW1999
If you don't have any email within 24 hours please give us a call on 0800 956 6000 and our sales guides will get the order looked into for you.
Leanne 🙂
09-04-2024 02:39 PM
Thank you
just also wanted to if the order went through fully and is on the system?
Thank you
Liam
09-04-2024 02:53 PM
Sorry we have no access to orders on the community @LiamW1999
Please give the sales team a call and they will be happy to help 🙂
Leanne.