How to unlock my mobile

SueL6 · ‎26-02-2025

Northerner · ‎26-02-2025

Read here:

https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎26-02-2025

Hi @SueL6

Read here:

https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

SueL6 · ‎28-02-2025

Thank you for this link! Although it says my phone is unlocked, it's asking
me to pop in another SIM card. I'm wondering if I take out the SIM card and
reinsert it, if that will work? Sue.

Ali_A · ‎28-02-2025

@SueL6

To complete the unlocking you need to use a SIM card from a different network for the unlock to complete/test.

Ali