How to unlock my mobile

SueL6 · ‎26-02-2025

Northerner · ‎26-02-2025

Read here:

https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎26-02-2025

Hi @SueL6

Read here:

https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

SueL6 · ‎28-02-2025

Thank you for this link! Although it says my phone is unlocked, it's asking
me to pop in another SIM card. I'm wondering if I take out the SIM card and
reinsert it, if that will work? Sue.

Ali_A · ‎28-02-2025

@SueL6

To complete the unlocking you need to use a SIM card from a different network for the unlock to complete/test.

Ali