Community Activity

Missing gamecard

Hi, just received my meta quest 3 vr headset bundle  which was meant to come with a £50 gamecard...but I cannot find it (or a code) anywhere! Any help would be greatly appreciated  

Pause function on live or recorded tv hangs

Recently changed to EE from BT and had the new EE box.Since we've had it we get the following problem randomly. If we are watching either live TV or a recorded program and press pause then randomly the system will become unresponsive when we try to u...

EE tradin returns pack

Hi,  I upgraded my phone on Friday 8th August and traded in my phone, I received a text off EE trading Saturday 9th saying that I would receive a returns pack  within the next few days and was wondering if you could tell me how long that would be as ...

Floss04 by Explorer
  • 17 Views
  • 0 replies
  • 0 Helpful

Broadband Down Filey - North Yorkshire?

Does anybody know if the broadband is down in Filey/Scarborough area, North Yorkshire?How on earth do EE think its acceptable to not have a 24hour customer service team? Do we all go to bed at 9pm?? Ridiculous that I have to ask other customers about...

Adamd90 by Visitor
  • 41 Views
  • 2 replies
  • 0 Helpful

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

jmdidit by Visitor
  • 14454 Views
  • 10 replies
  • 3 Helpful

Blacklisted phone - no reason

Hi so my phone just stopped working , I rang EE to see what the issue was they said my phone has been black listed but there is no reason listed , bill our paid phones not reported lost or stolen . I need the phone for work but I need to travel tomor...