Community Activity
My Dell C1765nfw Laser printer not working since changing from BT to EE router
A few months ago BT switched my router to one from EE and I've noticed that the Dell laser printer seems to have vanished from the printer lists on all our laptops/desktop. My brother thinks it is down to the IP address (he printed off a sheet and it...
Missing gamecard
Hi, just received my meta quest 3 vr headset bundle which was meant to come with a £50 gamecard...but I cannot find it (or a code) anywhere! Any help would be greatly appreciated
Resolved! I've tried to use an EE gamecard twice to buy Xbox gamepass
Twice I haven't received a code, beginning to think this company doesn't live up to any promises after it failed me on broadband too.
Pause function on live or recorded tv hangs
Recently changed to EE from BT and had the new EE box.Since we've had it we get the following problem randomly. If we are watching either live TV or a recorded program and press pause then randomly the system will become unresponsive when we try to u...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
EE tradin returns pack
Hi, I upgraded my phone on Friday 8th August and traded in my phone, I received a text off EE trading Saturday 9th saying that I would receive a returns pack within the next few days and was wondering if you could tell me how long that would be as ...
Full Fibre Order - congested duct EE and OR frustration
Hello everyone,I signed up to this community as you are my final hope. We ordered full fibre moved to this property that previously only had a max 76mb connection or something which from the looks here, came out of a standard phone box sign a sky spl...
Broadband Down Filey - North Yorkshire?
Does anybody know if the broadband is down in Filey/Scarborough area, North Yorkshire?How on earth do EE think its acceptable to not have a 24hour customer service team? Do we all go to bed at 9pm?? Ridiculous that I have to ask other customers about...
Resolved! Changing from Three to EE number
Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...
Blacklisted phone - no reason
Hi so my phone just stopped working , I rang EE to see what the issue was they said my phone has been black listed but there is no reason listed , bill our paid phones not reported lost or stolen . I need the phone for work but I need to travel tomor...