Community Activity

Reference Request

Hi I worked at EE until september last year and require a reference details for my new employer please could I be guided in the right direction? Thank you!

jess041 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Resolved! Restart Pay as you go after two months’ off

Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How ca...

kirihou by Explorer
  • 40 Views
  • 3 replies
  • 1 Helpful

New upgrade

Hi I've just upgraded my contract but its used my daughters number not mine how do I change this to mine

How do I get an invoice for my Device Payment Plan?

Hello,I need an invoice for the direct debit for my phone, I can find my bill for the data and contract but not for the device itself. In the "Your device" section I can see the payments made, but I can't download a PDF of the invoice / Receipt or bi...

Re: Just placed an order for iPhone 16

I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work 

EE Smart 4G Hub

Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.

jockwav1 by Established Contributor
  • 376 Views
  • 19 replies
  • 9 Helpful

BT EasiCom 1000

I've got a BT EasiCom 1000 land line phone I've used for years.I've gone to VOIP on my EE router, and the phone doesnt work correctly.I can make outgoing calls no problem, but incoming calls are rejected at the callers end.For example, it I call my h...

Great customer service.

Yesterday, I was having an issue with my phone freezing,and was unable to use it. As an ee customer,I called into  the Sheffield branch, on The Moor. A gentleman there resolved the issue really quickly for me, and I'm extremely grateful.Unfortunately...

Mnm62 by Visitor
  • 24 Views
  • 1 replies
  • 0 Helpful

TWO ROUTERS LATER AND STILL NO INTERNET

Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...

MORVOREN by Explorer
  • 73 Views
  • 5 replies
  • 2 Helpful