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Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by • Investigator
  • 21355 Views
  • 24 replies
  • 13 Helpful

No Data Since 27 May – Plan Still Not Renewed on 6 June

Hi, I’ve had no data since the 27th of May.My plan was supposed to renew automatically today (6th June), but it hasn’t activated — and I have not purchased any data add-on today.I’m stuck without any data even though I should now have 77GB from my pl...

How to give positive feedback to customer service team

Good evening,  Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...

Zak1610 by • Visitor
  • 3252 Views
  • 8 replies
  • 2 Helpful

Resolved! Reminders List?

Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface.  Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on.  Is there a way to see...

Slow download speed despite strong 4G or 5G signal

HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...

h2005 by • Valued Contributor
  • 153 Views
  • 9 replies
  • 0 Helpful

I have received an sms, im trying to reply for that sms it’s  been not sending yet .

Roaming

Hi, do I need to activate the roaming service or will it automatically switch on when I arrive abroad?

Ingyli by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

XBOX gamepass link not working

I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me

Ginnaz by • Explorer
  • 2295 Views
  • 19 replies
  • 7 Helpful

Unlimited Full Works with Netflix on an iPhone

I have an iPhone and am looking to upgrade my contract. I wanted the Unlimited Full Works but specifically want Netflix premium as an add on. I see the iPhone version of this package lacks that option. If I was to opt for what I assume is the Android...

garymort by • Contributor
  • 15 Views
  • 0 replies
  • 0 Helpful
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We drop the tech, you catch the deal

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