Community Activity

EE TV via Arial & Freeview Signal

Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...

GaryB17 by Explorer
  • 35 Views
  • 2 replies
  • 0 Helpful

Student Beans Discount Code

Hi all, I've got a student beans account and I can get a discounted 24 month student contract £26.99 full fibre. However when I follow the link, it just takes me to the normal pricing but with a banner at the top of the screen saying student offer ac...

Sam1627 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Coverage in Wednesbury

Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...

Leanne_T by EE Community Support Team
  • 8570 Views
  • 70 replies
  • 29 Helpful

Resolved! EE TV Box Pro – IPC6023 Error Despite Full Troubleshooting

Hi all,I’m getting the IPC6023 error on my EE TV Box Pro, which I understand is related to multicast streaming.Here’s what I’ve tried so far:Restarted the EE TV Box Pro, EE Hub, and any related devicesChecked that all equipment is either EE or BT sup...

Thessalus by Investigator
  • 393 Views
  • 9 replies
  • 3 Helpful

payg problem

hi there, if I ordered online and paid for a payg plan why is my sim with 0 minutes text and no internet.thank you

Hy

Hi everyone, I was wondering if anyone else has experienced issues with the spend cap on their account. I’ve been with EE for a year now and currently have three Flex Pay contracts, all paid on time with no missed or late payments. I recently tried t...

Internet package

Hello, I'm trying to buy a data pack using my Lloyds Bank card, but the payment keeps failing. I’ve tried multiple times and in different ways, but it’s not working.Could you please check if there’s an issue with my EE account or your payment system?...