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EE Basics Social Tariff

Hello, I’m currently on a SIMO contract & want to switch across to the EE Basics social tariff. All the of the EE advisor that I’ve spoken to have said I can’t switch over despite their website stating, “Existing EE SIM only customers who qualify fo...

I have problem with my Internet five days now

Resolved! iPhone 17 pro Max

I preordered the silver iPhone 17 pro max. I’ve had no updates and wondering when I will get it?

TNT Sports Says 'Subscribe Now'

Hi, I upgraded my phone contract to the big package so that I could get TNT Sports as an Inclusive Extra. It was working fine until this week, when I went to log on to watch something and it just says 'subscribe now'. I contacted EE who have twice no...

Extremely Frustrating Experience – Missing PlayStation 5 Order No. EE-********

Hi EE Team, I’m posting here out of sheer frustration after nearly two months of trying to resolve an issue with my EE order and still not getting anywhere. On 7th September, I ordered a PlayStation 5 Pro with disk drive bundle through the EE website...

Resolved! discovery+ Activation Issues

Hi all,I’m still having problems with discovery+ activation.Cannot re-activate the Inclusive Extra back to my discovery+ account no matter what I do, with the people at 150 removing and adding back the Inclusive Extra to see if it does anything…I now...

Resolved! TNT sports activation

Hi,I am having issues with activating tnt sports, i get " there is a technical" fault after I have entered the OTP. There seems to be lots of posts about this but no actual fix. I have tried what other posts have sugguested but it didnt work for me.

Resolved! Annual increases

I see BT/EE have increased the amount by which plans go up each year. I won't be adding any new plans or upgrading now, £2.50 on a lower cost sim only plan is a nearly 25% increase in the first year.

Upgrade early

Hello ive been sent a message saying i can upgrade my phone to any phone on any plan and ee will waive the early upgrade fees does this mean i can upgrade and keep this phone i have ? Ive only got till march on this one Thank you

Airtime plan, device plan

my airtime plan is 24 months and is now up, my device plan runs for another 12 months can I change the monthly Rolling airtime plan which has now gone up to £32 to a sum only for half the price?