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EE app and website

Support using EE to manage your account and check data on-the-go.

5125 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Resolved! My EE app is not working and can't let me register

I am trying to register to the EE website as well as to the application for the first time, but it is not letting me in. I always get stuck in the 'link' section in the application registration. After Register and Verify, when I was asked to put a ph...

ee issue 1.PNG
vb908 by • Investigator
  • 1279 Views
  • 4 replies
  • 2 Helpful

Resolved! EE perks code not generating

Hi,I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"I am currently working for a...

I phone 17 pro max orange

Hi we ordered our new iphone 17 pro max in orange on the 3rd of october is there any updates? As so far we have recieved very little communication from EE all we want is an update? 

Ceri88 by • Visitor
  • 33 Views
  • 2 replies
  • 1 Helpful

Out of contract letter

l received a letter from EE telling me that my business package was out of contract.I have had a couple of texts telling me the same over the last few months but ignored them as l was not sure they were genuine!Anyhow, l renewed the contract but now ...

20% discount code not working

Hi all, I’m in the market for a new sim - eyeing up the £31 “Umlimited All Rounder” sim.Have added it to my basket, but when u try to add my 20% teacher discount code, but it says it’s not accepted. Is this tariff not compatible? If no, which are ple...

Resolved! Not able to link my sim on app to account

I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...

Resolved! iPhone 17 Pro Max

I placed an order over the phone for the iPhone 17 Pro Max Deep Blue 256 GB on 31/10 seen a lot of people saying their orders from september still haven’t arrived any idea how long i should be waiting as i was told a no longer than up to 14 days 

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