Mobile Broadband

EE Constantly Down

Because my fibre internet tops out at 15mbps down and 1mbps up, I've been using 4G and 5G routers for the past couple of years. When 5G arrived in my area I took a plan with EE for the 5G Superfast plan and for the most part it was great. For the pas...

Resolved! Poynting 5g Antenna and EE

Is the Poynting 5g v3 2x mimo directional antenna compatible with EE 5g in the UK?Is anyone using this antenna with third party devices such as Tp link Nx200 5g router and are they any good. I'm really hoping I can use the Poynting to pick up a 5g ...

Keeps buffering

Just moved from bt to EE for broadband worst decision ever keeps buffering every 5 seconds

4GEE Wifi Mini Hub not connecting

I've just moved house and while I'm waiting for the BT engineer to come out to connect me back to infinity they've sent me a mini hub for the meantime so I'm not living like the Amish. Unfortunately it's not working.All the lights are blue and the hu...

Resolved! EE signed me up for Broadband and won't cancel 5G Internt

Please can I speak to the Executive Team? My phone mast regularly goes down, making my 5G Internet unreliable. EE call handlers signed me up for Broadband with the promise I could cancel my 5G contract. Tonight, I rang up to cancel the 5G and they wa...

Linking ee mobile account to broadband account in app

I can link my mobile account to broadband account in the web system but not in the EE App. Just says it's having trouble connecting but doesn't seem to ever workAny ideas?

4GEE Router

Hi, since we have EE broadband (last year June) our 4GEE Router (model 0412C57) is unused. I wonder, can I still use it when I am traveling? Thanks for any reply!Fred

Resolved! Payment

I jus want to pay my payment plan and it’s not letting me and it’s restricted me on all things so i can’t message 150

4GEE Wifi router keeps disconnecting from internet

Posted before but didn't get any answers.I have the 4GEE home router connected to a 4G antenna to the roof that's omni directional. It's been fine for the past year but recently I keep getting internet disconnections on Wifi and LAN even as the route...

5G Broadband issues after moving from BT

EE been absolutely shocking since integrating with BT. 5g broadband now intermittently dropping. 5g over the air to phone now flakey. Spent over 2.5 hours on calls with them , best one being a “tech” who told me he could do things others can’t as he’...

Mobile Broadband

Forum Posts