Mobile Broadband

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4G wifi not connecting to Samsung smart TV

Recently purchased the 4G broadband hub and we are unable to connect it wirelessly or wired to the TV. It will connect to the network but not to the actual internet. We got an ethernet cable to connect it and it shows as connected but will not connec...

chvrloo by • Investigator
  • 2213 Views
  • 6 replies
  • 0 Helpful

Resolved! Failed delivery but no new updates for delivery?

Hi all.my EE mobile broadband router was delivered but then taken back by the driver as I didn’t have the authorised code to give him. Since then I have heard nothing about a redeliver. the automated chat is hopeless as it just repeats check my track...

Mjnurney by • Contributor
  • 623 Views
  • 1 replies
  • 1 Helpful

EE 5G Wifi Router Range

HiI have recently got a EE 5G Wifi mobile router as i live in a rural area and wired connections are unsuitable. Is there a way to extend the range of the router as it does not reach across my whole house? In the past i have used TP links but the new...

Resolved! Local Hotspot Refuses Password Half the Time

I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

EE Home Mobile Broadband

I've just been swapped from BT to EE 4G home mobile broadband yet I can pay my First Bill or register my device how can I pay my bill as I have under 12hrs to pay it I'm lost 

4GEE Wifi 2.4GHz change to 5GHz

Hello, I just got the 4G EE WIFI mini today. However the issue I have is that the device seems to be locked to a 2.4GHz WIFI signal. Is there some form of external Arial for the sim card I could use to get a better WIFI signal frequency or would it b...

Dramatic changes in 5G Internet speed

For the past several days my 5G internet speeds have been all over the place. Normally I'm getting around 115 Mbps down but lately it's been up and down as you can see from the attached screenshot over the past two days. EE hasn't messaged me about p...

screenshot-speed-test.png
thusband by • Valued Contributor
  • 1447 Views
  • 5 replies
  • 2 Helpful