Mobile Broadband

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Abroad broadband

Good evening! I have a question. I have EE mobile broadband but I came to Ukraine for some days(sure I have Ukrainian number and tried to use mobile data from Ukrainian SIM card ), but today I received message from “1024” like : “From EE: To access t...

AnnaSo by Investigator
  • 45 Views
  • 13 replies
  • 0 Helpful

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

Viktor9x_1-1710529824580.png Viktor9x_2-1710530090143.png
Viktor9x by Explorer
  • 74 Views
  • 3 replies
  • 0 Helpful

Garbled Text Messages on Smart 4G Hub

I've received nine identical garbled text messages on my Smart 4G hub today, as shown below. Always the same 4 lines of gobbledygoolk. Does anyone know what these are? Has anyone else had the same (or similar)? Thanks in advance .@øÆpäΩaFpiùd(Δf6mféΓ...

Smart 5G Hub crashing every day

Hi,We have three businesses opposite each other in a City Centre unable to get fixed line broadband. We've taken out two 5G business broadband contracts with EE recently and one of the businesses has had a 5G EE broadband contract for a few years.The...

aionpt by Visitor
  • 69 Views
  • 1 replies
  • 0 Helpful

Resolved! Balance and top up

This may sound incredibly dumb but I've bought a mobile broadband and prepay sim .....How do i check the remaining balance and top it up ?? What am i missing ??

4G Smart Hub - Connection Issues

Hello,We have just set up a 4g smart hub and speed tests are showing around 80Mbps download and around 30Mbps upload. Signal on the web gui is showing 4 bars.The issue we're having is Sonos or similar services will not work. Even using the Sonos app ...

jb234 by Explorer
  • 71 Views
  • 3 replies
  • 0 Helpful

Resolved! New to EE

I’ve connected my Amazon Firetv box to my new EE hub and it shows a strong signal and a good connection but when I click on any App on the Firetv, it freezes and I get a ‘no internet connection’ message even though my EE hub light is solid aqua? Any ...

BobS63 by Investigator
  • 128 Views
  • 11 replies
  • 0 Helpful